For any complaints or grievances about your experience with Maitra Commodities, we provide you multiple ways to connect with us, this includes a comprehensive knowledge base & FAQs, reaching to us via email on support@maitracommodities.com, or via chat support on our app, on our social media channels or you can also directly call and connect with our customer support. It is our endeavor to offer you assistance to your satisfaction on your queries related to your experience with Maitra Commodities.
If you have any issue that is not resolved after 15 days from raising it, or if you are not satisfied with the response received, you may, after completing the 15 day period from the date of first raising the issue, write to our Compliance Officer at compliance@maitracommodities.com Raise Securities Private Limited. Corporate Office: Flat No:6, B R Complex, 2nd Floor, Old No:35 New No:33, CP Ramaswamy Road,Alwarpet,Chennai-600018 . Please quote your ticket id, full complaint in detail, resolution provided, date of submission of the complaint for faster resolution by the Compliance Officer.
If you are still not satisfied with the resolution provided, you may approach the SEBI SCORES Portal (https://scores.sebi.gov.in) to lodge your complaint. SCORES facilitates investors to lodge, follow up and track the status of their complaint from anywhere. Please ensure that you have first approached Maitra Commodities and obtained a ticket id before filing on SCORES.
Filing Complaints on SCORES - Easy & quick :
a. Register on SCORES portal
b. Mandatory details for filing complaints on SCORES:
i. Name,PAN,Address,Mobile Number, Email ID
c. Benefits:
i.Effective Communication
ii.Speedy redressal of the grievances
Link is : https://scores.sebi.gov.in/