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Escalation Matrix

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Basic Details Of The Stock Broker:

Stock Broker Name
Registration Number
Address
Contact Number
Email id
Maitra Commodities Private Ltd INZ000074139 No:6, B R Complex, 2nd Floor, Old No:35 New No:33, CP Ramaswamy Road,Alwarpet,Chennai-600018 044-45630555 support@maitracommodities.com
Maitra Commodities Private Ltd INZ000074139 No:408,Perundurai Road,Erode,638011 0424-3558637 erode@maitracommodities.com
Maitra Commodities Private Ltd INZ000074139 No:13/6/600/44/158/2 First Floor, Hanuman Temple Street ,PK Layout,Tirupathi,517501 9840338962 tirupati@maitracommodities.com
Maitra Commodities Private Ltd INZ000074139 Rishaba Complex 1334 Thadagam Road R.S.Puram Coimbatore 641002 9360083841 Coimbatore@maitracommodities.com

Escalation Matrix:


Details Contact Person Address Contact No. Email ID Working Hours
Customer Care Mr.Seetharaman.E Flat No:6, B R Complex, 2nd Floor, Old No:35 New No:33, CP Ramaswamy Road,Alwarpet,Chennai-600018 8939993748 customercare@maitracommodities.com Mon-Fri 9.00 a.m to 6.30 p.m
Head of Customer Care Mr.Selvam K Flat No:6, B R Complex, 2nd Floor, Old No:35 New No:33, CP Ramaswamy Road,Alwarpet,Chennai-600018 7418047771 Grievance@maitracommodities.com Mon-Fri 9.00 a.m to 6.30 p.m
Compliance Officer Mrs. Nithya V Flat No:6, B R Complex, 2nd Floor, Old No:35 New No:33, CP Ramaswamy Road,Alwarpet,Chennai-600018 9500096262 nithya.venkatachalam@maitracommodities.com Mon-Fri 9.00 a.m to 6.30 p.m
CEO/Director Mr. Sambasivam Kunniyur K Flat No:6, B R Complex, 2nd Floor, Old No:35 New No:33, CP Ramaswamy Road,Alwarpet,Chennai-600018 9962560430 sambasivam.kunniyur@maitracommodities.com Mon-Fri 9.00 a.m to 6.30 p.m


Key Management Personnel:


Sr No. Name Of the Individual Designation Mobile No Email ID
1. Sambasivam Kunniyur K Director 9962560430 sambasivam.kunniyur@maitracommodities.com
2. Nithya Gowri V Compliance officer 9500096262 nithya.venkatachalam@maitracommodities.com

Authorized Person:


Document

Authorised Person's Name Authoried Person Code (Exchange wise) Constitution Status Address Terminal Allotted (Y/N) No. of Terminals State City

List of Authorised Persons (AP) Cancelled by Members on Account of Disciplinary Reasons:

Sr. No.
Authorised Person's Name
Status
Authorised Person Cancellation Details
Date Reason
1 K LAKSHMI Cancelled 21/02/2025 Disciplinary Action
2 - - - -

SEBI vide Circular SEBI/HO/OIAE/OIAE_IAD-1/P/CIR/2023/131 dt 31st July 2023 has introduced “ONLINE RESOLUTION OF DISPUTES through which the investors can lodge their complaint in the ODR Portal by clicking the link: https://smartodr.in/login”


Compliant Redressed.pdf


Procedure for Opening An Account.pdf